At Sunray Ave, we want you to love your swimsuit. If for any reason, you're not completely satisfied, here's how returns and exchanges work:
Eligibility:
Items must be returned within 14 days of delivery.
Swimwear must be unworn, unwashed and with all tags attached.
For hygiene reasons, we cannot accept returns of worn swimwear.
How to Return:
Contact us at support@sunrayave.com.au to request a return or exchange.
We'll provide instructions and a return address.
Pack your item securely; we recommend using tracked shipping.
Refunds:
Refunds will be processed to your original payment method once we receive and inspect your return.
Original shipping fees are non refundable unless the item is faulty or incorrect.
Exchanges:
If you would like a different size or style, please indicate this when you request your returns.
Exchanges are subject to availability.
Faulty or Incorrect Items:
If your item arrives faulty or incorrect, please contact us immediately at support@sunrayave.com.au.
We'll arrange a full refund or replacement a no additional cost.